Antigravity Batteries

Please compare our 3-year limited warranty to other similar products (read their fine print), you will find that we offer one of the longest and least restrictive warranties in the business. Other companies have 1 year, shorter warranties, or void warranties if you Race, get salt on their terminal, or if you over-tighten a terminal or you drop the voltage below 12.6V. Antigravity Batteries are built tough enough that we don’t have these extreme restrictions.

 

DOWNLOADS

Download the Antigravity Starter Battery Warranty 2016. This document includes the information below and more; please read it for all details and additional documentation.
 
For our Micro-Start products, download the MICRO-START Warranty Claim Form 2016.

 

Antigravity Batteries are a Premium Motorsports Battery with a 3-year pro-rated warranty on our Starter Batteries. Please read the following details carefully.

Antigravity Batteries LLC warrants to the original purchaser that our batteries are free of defects in material and workmanship for the term of 3 years, or 1 year for Race use.

All batteries must be registered within the first 30 days from the original purchase date or original purchaser must provide original receipt in order to be eligible for a warranty claim. Warranties are non-transferable. Returns will only be accepted from the original Purchaser.

WARRANTY DOES NOT COVER ANY OF THE FOLLOWING PHYSICAL and INSTALLATION ISSUES:

  • Any physical damage caused by abuse, misuse or improper installations.
  • Any modification to any part of the battery or its parts.
  • Physical damage to battery after purchase by impact, neglect, or misuse.
  • Installations in Custom Crafted Vehicles using other than stock charging systems.
  • Installations in “Oil Bags” (this is too high heat for a battery to survive, and dangerous).
  • If the battery is used in sanctioned competition… “Race”… use of any kind.
  • If the battery is used in a manner for which it was not intended.

WARRANTY DOES NOT COVER THE FOLLOWING ELECTRICAL ISSUES

  • Damage from “short-circuiting” of the battery
  • Damage occurring from faulty Voltage Regulators (overcharging of battery by vehicle).
  • Custom installation using aftermarket or performance electrical parts such as Stators, Regulators…
  • Using a Battery Tender or similar Lead/Acid type Maintainer/Charger product on the Antigravity Lithium-Ion Battery (do not use Lead/Acid type chargers).
  • Use of Chargers NOT intended specifically for Lifepo4 Lithium Batteries with a maximum charge voltage not over 14.4V
  • Over-Charging/Over-Discharging due to a defect with vehicle’s voltage regulator or defective or non-compliant charging system on the vehicle.
  • Over Charging battery above 14.6V
  • Over Discharge of battery below 9.8V
  • Allowing voltage to drop below 9.8V by lack of vehicle maintenance or monitoring.
  • If the Battery is used for an application that requires higher cranking poewr or a greater reserve rating than the Battery is designed to deliver, or the Battery capacity is less than the Battery capacity specified by the vehicle manufacturer, or the Battery is otherwise used in applications for which it was not designed, such as “Total-Loss” systems.
  • Parasitic drains that discharge the battery to below 9.8V

WARRANTY CLAIMS
All warranty claims are handled by Antigravity Batteries directly. All warranty claims must be accompanied by a copy of the original receipt from your retailer, or your Antigravity Batteries Invoice, along with a Warranty Claims form. Do not contact your reseller for warranty claims. You may request a Return Merchandise Authorization (RMA#) by sending an email notification with warranty claim form to info@antigravitybatteries.com and stating your Invoice number or attaching a copy of original receipt.

RETURNS
Returns will only be accepted from the original owner and with valid receipt. A return authorization number must be acquired from Antigravity Batteries before the battery is shipped. If a battery is received without a Return Authorization Number, or without the original invoice and warranty claim form, then the battery will be returned to the original shipper COD. Antigravity Batteries LLC reserves the right to deny any and all claims if all conditions and terms are not met.

Returns MUST be accompanied by:

  • A copy of Original Receipt or Purchase Invoice
  • Warranty Claim form
  • Antigravity Batteries -Issued RMA#

Products found defective after in-house testing at Antigravity Batteries can only be returned to customers, at their expense for shipping, or disposed of.

DO NOT SHIP DAMAGED BATTERIES THROUGH THE MAIL. IT IS AGAINST THE LAW!

REPLACEMENTS
Antigravity Batteries are only eligible for one warranty replacement. Once a battery has been repaired or replaced under warranty, the replacement item only holds the remainder of the warranty period from the date of the original purchase of the battery.

SHIPPING
All shipping charges, insurance and any damage incurred during shipping for any and all warranty claims is the customer’s responsibility. If the battery is determined to be defective, Antigravity Batteries will pay for return shipping of the replacement battery back to the customer (within the continental US only) by ground shipping only. If the battery is NOT defective, or the battery sale originated outside the continental US, shipping back to the customer will be at the customer’s expense. Any shipping service other than ground shipping as requested by the customer would be at the customer’s expense. Any item damaged in transit must be reported to the SHIPPER IMMEDIATELY upon opening of the package, and Antigravity Batteries notified of damage at which time Antigravity will inform customer of next action. Customer must send back battery for warranty service before a replacement battery can be shipped out. Antigravity Batteries will not ship a battery out unless the original unit has been sent back.

The 3 Year Limited Warranty is on a pro-rated basis based from the original date of purchase. Only ONE battery replacement will be given under warranty.

1-6 Months — Free Replacement

7-15 Months — 75% discount from retail MSRP

15-24 Months — 50% discount from retail MSRP

24-36 Months — 25% discount from retail MSRP

NON-WARRANTY RETURNS

Any merchandise in “new” condition which was originally purchased via the Antigravity Batteries website may be returned to Antigravity LLC within 30 days of purchase. Antigravity will test the product for damage before a refund is given. For “as new” returns to other sellers, please consult your seller for their terms.

Merchandise must be accompanied by a Return Authorization Number, copy of original receipt or Antigravity Invoice/Order number, and all original packaging in “new” re-saleable condition.

Refunds will be granted less the actual original shipping cost if it was a “free shipping” item. A restocking fee may be assessed – or refund entirely refused in case the product or packaging is damaged, depending on severity and to be determined by Antigravity Batteries.

 ANTIGRAVITY BATTERIES LLC LIABILITY IS LIMITED TO REPLACEMENT OF THE BATTERY ACCORDING TO THE TERMS STATED ABOVE. THIS LIMITED WARRANTY IS IN LIEU OF, AND MANUFACTURER DISCLAIMS AND EXCLUDES ALL
OTHER WARRANTIES, STATUTORY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. MANUFACTURER’S EXCLUSIVE LIABILITY FOR BREACH OF WARRANTY SHALL BE TO REPLACE THE BATTERY WITHIN THE EFFECTIVE WARRANTY PERIOD. IN NO EVENT SHALL
MANUFACTURER BE LIABLE FOR ANY LOSS OR DAMAGES OF ANY OTHER KIND, WHETHER DIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, SPECIAL OR OTHERWISE. NOR SHALL MANUFACTURER BE LIABLE FOR ANY REMOVAL OR INSTALLATION EXPENSE, OR THE LOSS OF TIME OR PROFITS.

DOWNLOADS

Download the Antigravity Starter Battery Warranty 2016. This document includes the information above and more. Please read it for all details and additional documentation.

For our Micro-Start products, download the MICRO-START Warranty Claim Form 2016.