EASY PEASY RETURNS
100% Satisfaction Guaranteed! Antigravity Batteries is dedicated to building the BEST in lithium-ion battery products. Our core values are honesty, quality and performance while providing exceptional customer service that extends beyond the purchase date. Need support? Just contact us by phone, email or live chat. Need to make a return? That's easy too.
30-Day Money Back Guarantee
You can return any product for a full refund within 30 days of receiving, for any reason as long as the item is in new condition and was purchased directly from us here on our website. If you ordered the wrong product, we also offer the option to exchange it.
- Our full refund policy applies to items in new condition that are not damaged or used in any way.
- Shipping fees are not refundable.
- If the return is a result of an error we made on your shipment, then we will pay the return shipping costs.
- If you ordered the wrong product then the exchange is at your shipping expense.
- Due to the nature of electrical items such as batteries, if item has been used, scratched or damaged we will determine the refund or credit level.
- For returns on New items done after 30 days of receiving, a 15% restocking fee applies.
- For returns on Used items done within 30 days, and in salable condition, a 30% restocking fee applies.
- Refunds will be issued on approved returns within 7-10 business days.
- All returns will require approval from Antigravity Batteries by contacting us.
This information and more can also be found on our Terms page.