All warranty claims are handled directly by Antigravity Batteries – do not contact your reseller.
STEP 1
Download the Micro-Start or Lithium Starter Battery Warranty for complete details. For Non-Restart (RS) starter batteries, such as our Small Case models, please also read the Battery Warranty Explainer document.
Micro-Starts
Powersports Batteries
Automotive Batteries
Battery Warranty Explainer
STEP 2
Email us at WARRANTY@ANTIGRAVITYBATTERIES.COM to describe your issue and notify our team
STEP 3
Warranty Returns will only be accepted with prior approval.
Download the Starter Battery or Micro-Start Warranty from above. Print and completely fill out the Claim Form page. Send us the product along with required information. Returns MUST be accompanied by the following:
Copy of Original Receipt or Purchase Invoice
Warranty Claim form
Shipping Notes
If there is any sign of external damage please contact us BEFORE mailing products. DO NOT SHIP DAMAGED BATTERIES THROUGH THE MAIL. IT IS AGAINST THE LAW. It is important to contact us directly for further instructions on how to proceed with your claim. Email us at info@antigravitybatteries.com or call 310-527-2330.
It will be the Customer’s responsibility for all shipping to Antigravity Batteries; we will not be held responsible for lost or damaged products in shipping. Antigravity Batteries will test the product and if found defective due to workmanship or components Antigravity will provide shipping cost back within the USA only. Outside of the USA shipping to and from Antigravity Batteries will be the Customer’s responsibility.
We CANNOT credit or exchange anything until it is received.
WE ARE NOT LEGALLY ALLOWED TO SHIP BACK KNOWN FAULTY LITHIUM ION BATTERY PRODUCTS.
Mail to:
15622 Broadway Center St.
Gardena, CA 90248